Your Privacy and Confidentiality and How it is Handled
Last updated: 30 October 2026
Your Privacy Matters
At Laurene Bardsley Photography, your privacy is important to me. Whether you're making an enquiry, booking a photography session, viewing your private gallery or ordering photographic prints, I understand the importance of handling your personal information with care and respect.
This Privacy Policy explains what information may be collected, how it is used and stored, and when it may be shared with trusted service providers.
Laurene Bardsley Photography is an Australian photography business based in Toowoomba, Queensland.
1. Information I Collect
Depending on how you interact with my business, I may collect:
Your name, email address, telephone number and contact details.
Information provided through website enquiries, emails and booking forms.
Details relevant to your photography session, including dates, locations, preferences and specific requirements.
Business details required for commercial photography projects.
Information associated with quotations, invoices, bookings, contracts and payments.
Photographs and other information collected or created during your photography session.
Information relating to print orders, including delivery addresses where applicable.
Technical information about how visitors use my website.
I only seek information reasonably necessary to respond to enquiries, provide photography services, manage bookings and operate my business.
2. How Your Information Is Used
Personal information may be used to:
Respond to enquiries and communicate with clients.
Prepare quotations, contracts and booking confirmations.
Plan, photograph and deliver photography sessions.
Process invoices, payments and print orders.
Provide access to private online galleries.
Maintain accurate business and financial records.
Improve my website and client experience.
Meet applicable legal and regulatory obligations.
I do not sell client contact information or personal details to third-party marketing companies.
3. Photography and Image Privacy
Photographs are an important part of my business, and I respect the personal nature of the images entrusted to me.
Images created during photography sessions may be stored, edited and delivered using professional photography software, secure storage systems and online gallery services.
Client photographs are used and shared in accordance with the applicable photography agreement, image licence and any relevant appearance releases or permissions.
Photographs featuring identifiable individuals may only be used for my website, portfolio, social media or promotional purposes where permitted by the relevant agreement or consent.
Commercial photography involving employees, customers or other participants may require additional appearance releases.
4. Family Photography and Children
I recognise the importance of protecting children's and families' privacy.
Family photographs are delivered through private online galleries, with access information provided to the booking client.
I do not assume that booking a photography session automatically provides permission to use identifiable photographs of children or family members for public advertising or promotional purposes.
Any portfolio or promotional use will be guided by the relevant contractual terms and permissions obtained.
Parents and guardians are encouraged to discuss any privacy concerns before their session.
5. Third-Party Service Providers
To operate my photography business and provide a professional service to clients, I engage trusted third-party service providers to assist with website hosting, client management, bookings, contracts, payments, online galleries, photographic printing, delivery and secure information storage.
Personal information is only shared with these providers where reasonably necessary to deliver the services requested or support the operation of my business.
Some providers may store or process information outside Australia. I take reasonable steps to select reputable providers and protect the confidentiality of client information.
I do not sell personal information to third parties for marketing purposes.
6. Website Analytics and Cookies
My website is hosted by Squarespace and may use cookies and website analytics to support its operation and understand how visitors interact with its content.
Cookies are small files or similar technologies websites use to remember preferences, support essential features, and collect website usage information.
Depending on the website's settings, this information may include:
Pages visited and time spent on the website.
General location and device information.
Browser type and referring websites.
Website performance and visitor trends.
Analytics information helps me understand which pages are useful and where improvements may be needed.
You can manage cookies through your browser settings and any cookie preferences offered on the website. Restricting some cookies may affect certain website features.
7. Email Communication and Marketing
If you contact Laurene Bardsley Photography, I will use your details to respond to your enquiry and communicate about any services you request.
I may also communicate with existing clients about their bookings, galleries, print orders or other relevant service matters.
Promotional emails or newsletters, if offered, will be sent in accordance with applicable Australian marketing requirements, with an option to unsubscribe where required.
8. Storage and Security
I take reasonable steps to protect personal information, client records and photographic files from unauthorised access, loss, misuse or disclosure.
I may store information in business software, cloud-based services, computer systems, and external storage devices used in my photography workflow.
Access to client information is limited to what is reasonably necessary to operate the business and provide services.
While reasonable care is taken to protect information, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
9. How Long Information Is Kept
Personal information is retained for as long as reasonably necessary to provide my services, maintain business records and meet applicable legal obligations.
I retain edited photographic images for two years from the date of the photography session. After this period, I may permanently delete files from my storage systems.
Online photography galleries generally remain available for three months unless otherwise agreed. The expiry of an online gallery does not mean I have deleted the edited photographs from my working or backup storage.
Clients are encouraged to download their photographs promptly and maintain their own secure backup copies.
Certain business, contractual and financial records may be retained for longer periods where required by law or for legitimate business purposes.
10. Sharing and Disclosure of Information
Personal information may be shared where reasonably necessary to:
Provide photography, gallery and print fulfilment services.
Process payments and maintain business records.
Work with professional advisers or service providers.
Comply with a legal obligation, court order or lawful government request.
Carry out another purpose you authorise.
Information is not sold to third-party advertisers.
11. Accessing or Correcting Your Information
If you would like to request access to personal information held about you, correct your contact details or discuss how your information is handled, please get in touch.
I will consider requests in accordance with any applicable legal obligations and legitimate business record-keeping requirements.
Some information may need to be retained where required by law or for legitimate business purposes.
12. External Websites and Links
My website may include links to external websites, social media platforms, gallery services or third-party providers.
These websites operate under their own privacy policies and practices.
I recommend reviewing their privacy information before providing personal details.
13. Privacy Concerns and Complaints
If you have any questions or concerns about how your personal information has been collected, used or stored, please contact Laurene Bardsley Photography through the website's contact page.
I will review your enquiry and endeavour to respond within a reasonable timeframe.
Where the Australian Privacy Principles apply, you may also have the right to make a complaint to the Office of the Australian Information Commissioner.
Further information is available at www.oaic.gov.au.
14. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in my business practices, services, technology or applicable legal requirements.
I will publish the latest version on this website with an updated revision date.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact:
Laurene Bardsley Photography
Toowoomba, Queensland, Australia
Website: www.laurenebardsleyphotography.au
You can also get in touch through the Contact page on this website.